JeevanPulse

Customer Lifetime Value Calculator

Calculate the total revenue and profit a customer generates over their entire relationship with your business.

times/year
Years
%

* All calculations are approximate.

How Customer Lifetime Value Calculator Works?

Calculate the total revenue and profit a customer generates over their entire relationship with your business.

1

Enter the average purchase value per transaction.

2

Enter the purchase frequency — how many times a customer buys per year.

3

Enter the average customer lifespan in years.

4

Enter your profit margin percentage to calculate profit-based LTV.

5

The calculator multiplies these values to determine total revenue and applies the profit margin to get the lifetime value.

Formula Used

Annual Value = Avg Purchase Value x Purchase Frequency | Total Revenue = Annual Value x Customer Lifespan | LTV = Total Revenue x (Profit Margin / 100)

LTV is a forward-looking estimate based on averages. Segment your customers to get more accurate LTV figures for different cohorts, and always compare LTV against your Customer Acquisition Cost (CAC).

Important — Read Before You Decide

  • LTV estimates assume customer behavior remains consistent
  • Discount rates should be applied for long time horizons
  • Churn rate dramatically affects actual LTV
  • Different customer segments have vastly different LTVs
  • Cross-selling and upselling can increase LTV significantly
  • Customer acquisition quality affects average LTV
  • LTV calculations should be updated as business metrics change

What Happens If You Ignore These?

  • Overestimating LTV leads to overspending on acquisition
  • Ignoring churn inflates lifetime value projections
  • Not segmenting customers hides your most valuable cohorts
  • Low LTV with high CAC creates an unsustainable business model
  • Failing to invest in retention reduces actual LTV

Smart Tips

  • Segment LTV by customer cohort for better accuracy
  • Increase LTV by improving retention and reducing churn
  • Compare LTV to CAC — aim for 3:1 ratio minimum
  • Use LTV to determine maximum acceptable acquisition cost
  • Invest in customer success to extend customer lifespan

Frequently Asked Questions